Affiliate Program - Frequently Asked Questions
If you have any questions please contact us for more information.
- What is an affiliate program?
- Do I only earn commission from the product I have linked on my page?
- When will I get paid?
- How long does a customer have to make a purchase before my clicked link expires?
- What commission rate will I earn?
- Is there a waiting period before I get paid on orders that have earned commission?
- Do i get recurring commissions on the customer for life or is it just a one time commission?
- Is this a tiered program?
- Question 9?
- Question 10?
- Question 11?
- Question 12?
Frequently Asked Questions
What is an affiliate program?
An affiliate program is when you earn a sales commission by placing our product links on your website. Any completed paid sales generated from your link will earn a commission.
Do I only earn commission from the product I have linked on my page?
No. You earn commission on the total sale price of any products purchased on the buyers completed and paid order after discounts. Shipping charged are not included in this commission.
How long does a customer have to make a purchase before my clicked link expires?
Your referral link is good for 5 calendar days. If the customer does not have cookies enabled, your link will only be valid for that session.
What commission rate will I earn?
Affiliate commissions are initially calculated at 5% of the total sale after discounts and not including shipping costs. This applies only to sales generated when your customer clicks our product banner that you have placed on your page AND completes the checkout process. Our affiliate tiers currently range from 5-10 percent.
Is there a waiting period before I get paid on orders that have earned commission?
Yes. Orders billed must be at least 30 days old before the commissions will appear in our payment system. This is needed if a order is returned or refunded
Do i get recurring commissions on the customer for life or is it just a one time commission?
If the purchase is not made within 5 days of your hosted link being clicked, the commission is forfeited. Customers that have cookies disabled will not be able tracked by this program and their commission may not apply. Also see question 2 and 4.